Objective

Energetic, technical-minded professional with over 20 years of diverse experience with extensive technical aptitude, and unyielding commitment to design and implement secure solutions.

Skills

Design

Served as the EAM/CMMS subject matter expert for interdepartmental collaborations. Lead and assisted team members and outside consultants with task assessment, design, and implementation.

Execute

Translate user's requirements into a functional implementation through system configuration and custom coding while assuring compliance, scalability, availability, data integrity, and application of cybersecurity best practices.

Lead

Proven ability to lead and manage a wide variety of technical design and development projects in team and independent situations from inception to post go-live support.

Technical

  • Full-Stack Software Engineering
  • Network and authentication protocols (DNS, DHCP, etc.)
  • ETL
  • Agile Methodologies
  • Bottleneck Analysis
  • Root Cause Analysis
  • Performance Tuning
  • Load Balancing
  • Parallel Multiprocessing
  • Distributed Computing
  • B2B Integrations
  • System Integrations
  • Data Migration
  • Greenfield Deployments
  • Change Management
  • System Architecture Design
  • Solution Architect
  • Single Sign-on configuration SSO
  • Server and Application Hardening
  • NIST and ISO Cybersecurity Frameworks
  • Zero-Trust
  • Ring fencing
  • Host-Based Intrusion Detection
  • Host-Based Firewalls
  • Security Information and Event Management
  • Risk Management
  • Compliance: SOX, HIPAA, PCI DSS
  • Continuous Integration /Continuous Deployment CI/CD
  • SDLC
  • Multi-factor Authentication MFA
  • Red Hat Enterprise Linux (RHEL)
  • Windows Server
  • T-SQL
  • C/C++
  • PHP
  • CSS
  • BASH
  • Perl
  • PL/SQL
  • Python
  • PowerShell
  • Jython
  • JavaScript
  • JSON
  • REGEX
  • XML
  • HTML
  • REST
  • SOAP
  • TCP/IP
  • SSL/TLS
  • LDAP
  • Kerberos
  • SAML
  • LAMP Stack
  • IBM Maximo
  • IBM Websphere
  • TMW
  • Illumio
  • Salesforce
  • PDI Enterprise
  • Microsoft SQL Server
  • Oracle DB
  • PostgreSQL
  • Apache Web Server
  • Wireshark
  • Git
  • Node.js
  • Node Red
  • Netcat
  • Splunk
  • SSRS
  • BIRT Reporting
  • Kubernetes
  • Docker
  • AWS
  • OWASP

Experience

BNY Mellon

SYSTEM ADMINISTRATOR III - Contractor through Modis Employment Agency

September 2021 to September 2022

  • Assisted in creating security policies used to apply network segmentation ring fences in a network consisting of over 80,000 appliances and servers
  • Participated in risk assessment to prioritize high risk targets for zero-trust initiative
  • Built and configured Apache Web servers on RHEL including load balancing and multi-factor authentication (MFA)
  • Built datasource and integration points for Governance, Risk management and Compliance (GRC) reporting
  • Integrated custom in-house web portal to identity access management (IAM) system
  • Created custom authentication library in Perl and Python
  • Migrated stored procedures and DB calls from MySQL DB to PostgreSQL, hardened perl and python code base, and optimized portions of code to employ parallel multiprocessing in Python to address DB transaction bottleneck.
  • Completed Permit to Operate Change Management tasks and documentation resulting in successful go-live
  • Automated administration of RHEL servers using BASH
  • Automated tasks and assisted team members with BASH, Powershell, SQL, Perl, and Python coding

Ontracks Consulting

SENIOR CONSULTANT

November 2016 to September 2021

  • Develop custom automation scripts in Python, Jython, Java, and Javascript
  • Design and develop real-time integration using REST and OSLC both out of the box and customized using automation scripting
  • Create integration flows between systems using Node-RED on Node.js
  • Architect infrastructure topologies based on customer��s unique environment
  • Realize customer��s requirements into a functional product prioritizing ROI
  • Administer, tune, harden, install, configure, and troubleshoot clustered, highly available WebSphere, Apache, and Maximo on Red Hat Linux and Microsoft Windows Servers
  • Work independently to execute projects from inception to post Go-Live support
  • Write custom ETL scripts in operating system��s native language (PowerShell and BASH) for static data loads
  • Advise customers on ITIL best practices for streamlined business processes
  • Conducted full analysis of database system for optimization including query, cron task, and index optimization; hardware considerations; and optimal database configuration. As well as, created SQL scripts for performance analysis and recommendation implementation
  • Conduct training and create educational material for end-users and system administrators

Sunoco LP

LEAD SYSTEMS SPECIALIST - MAXIMO

October 2010 to June 2016

  • Developed custom client-side automation scripts in Python, Jython, and Javascript
  • Employed Java and Maximo MBO API for customizations and integrations
  • Extensively used T-SQL and PL/SQL for reporting including creating stored procedures
  • Developed Python and PowerShell scripts for data transforms, troubleshooting, and task automation
  • Lead the planning, technical design, testing, execution and completion of interdepartmental projects
  • Evaluated business processes to determine areas of improvement through process automation
  • Created, troubleshoot, and configured integrations using SOAP, REST, flat files, and interface tables
  • Mobilized the maintenance workforce and warehouses using Maximo Everyplace and Mobile Inventory
  • Designed and modified workflows
  • Customized and designed BIRT reports using Eclipse
  • Optimized and configured clustered WebSphere application and Apache web server
  • Provided backup support to TMW logistics system, PDI Enterprise accounting system, Airwatch MDM, Hyperion financial reporting system, Linux systems, and various custom in-house software
  • Assisted in full implementation of TMW logistics system, Right Angle commodities trading and risk management solution, and Sciquest procurement software
  • Advanced knowledge in troubleshooting networking and authentication protocols issues including but not limited to: DNS, Kerberos, LDAP, TCI/IP, TLS/SSL, DHCP, FTP, HTTP/S
  • Continually researched and evaluated cutting-edge technologies

Bay Area Quick Care, PLLC

SYSTEM ADMINISTRATOR/WEBMASTER

October 2009 to Present

  • Administer HIPAA-compliant computer network for a medical clinic with over 13,000 patients
  • Create and maintain company website: www.BayAreaQuickCare.com

Network Security Services, Inc.

INFORMATION SECURITY ANALYST

December 2008 to May 2009

  • Analyzed alerts from intrusion detection system to detect possible security breaches
  • Conducted and analyzed vulnerability scans
  • Developed Perl Scripts
  • Configured IDS on Linux
  • Researched and developed new products

Texas A&M University-Corpus Christi

GRADUATE RESEARCH ASSISTANT

September 2005 to October 2008

  • Developed and modified Java to interact with Oracle and MySQL databases
  • Utilized PHP and REGEX for integration with Graduate Studies and Research website
  • Designed a security policy implementation strategy
  • Researched log file analysis and intrusion detection
  • Used network penetration tools to find vulnerabilities: BackTrack, Kali, Snort, Nessus, Kismac, Metasploit, Nmap, Wireshark, Netcat, OpenSSH, IDA Pro, FTK, Prodiscover, BASE, Bastille

Adfitech, Inc.

LINUX PROGRAMMER

November 2002 to June 2005

  • Developed and customized in-house software using C/C++ on Red Hat Linux
  • Employed PHP and Java Script to create a secure Web sites servicing over 600 users
  • Administered servers on Red Hat Linux, Macintosh OS X, and Window 2003 Server platforms
  • Created custom import/export of client data and calculated sampling distribution to meet client and government criteria for mortgage lenders
  • Provided technical support for internal and external end-users
  • Trained new programmers
  • Translated Spanish phone calls for verification departments

Certifications

ITIL Foundation Certificate in IT Service Management

November 4th 2015

IBM Certified Solution Advisor - Maximo Asset Management Solutions V3

January 5th 2017

IBM Certified Infrastructure Deployment Professional - Maximo Asset Management V7.6

June 14th 2018

Education

BAYLOR UNIVERSITY - Waco, TX

Bachelor of Business Administration, Management Information Systems — 3.2 GPA

TEXAS A&M UNIVERSITY - Corpus Christi, TX

Master of Science, Computer Science Information Assurance— Completed course work towards degree.

Hollie Alexander — webmaster@holliealexander.com